Anrias Games Return Policy
General Return Guidelines
Items purchased through AnriasGames.com may be returned within 14 days of purchase with a valid receipt or proof of purchase.
All returned items must be in their original condition, unused, and in the original packaging (if applicable).
Refunds will be issued to the original form of payment. If the original form of payment is unavailable, a store credit may be issued.
Non-Returnable Items
Customized or personalized items
Opened or used games or game components
Clearance or final sale items
Damaged or Defective Items
If your item is damaged or defective upon receipt, please contact us within 7 days of delivery to arrange a replacement, repair, or refund.
Proof of damage or defect (e.g., photos) may be required.
Return Process
To initiate a return, contact our customer service team at info@anriasgames.com.
Provide your order number, receipt, or proof of purchase.
Once your return is approved, you will receive instructions on how to return the item.
Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
For defective or incorrect items, we will provide a prepaid shipping label.
Refund Timeline
Refunds are typically processed within 7-10 business days of receiving the returned item.
Please note that it may take additional time for your financial institution to process the refund.
Contact Us
For questions about our return policy, please contact us at info@anriasgames.com.
Games Purchased Through Retailers
Games purchased through one of our retailers are subject to that retailer's return policy, if applicable. Please contact the retailer directly for assistance with returns.
**Note: This return policy is subject to change without prior notice.
Please refer to our website or contact customer service for the most current version.
